Booking policy

Clear booking expectations

Practical information for arranging, changing, or cancelling a counseling session.

Scheduling

Available sessions can be booked Monday through Friday, 11:00 AM–5:00 PM Lebanon time, at least 24 hours in advance and up to 60 days ahead.

Cancellation and rescheduling

Use your secure appointment-management link to cancel or reschedule at least 24 hours before the session.

Confirmation and reminders

Booking confirmations and reminders use the contact details provided. WhatsApp reminders require consent.

Pricing and payment

Contact Nada for pricing. No advance online payment is collected. Payment arrangements are confirmed separately.

Children and adolescents

Guardian information and consent are required for child bookings, and suitability may be confirmed with Nada.